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Terms of service

GENERAL INFORMATION

This website is operated by Susan Charleston. Throughout the site, the terms "we", "us" and "our" refer to Susan Charleston.

Susan Charleston provides this website, including all information, tools and services available through it, to you subject to your acceptance of all the terms, policies and notices stated here.

By visiting the website and/or making a purchase, you use our Service and agree to be bound by these Terms of Use ("Terms", "Terms and Conditions"), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including visitors, vendors, customers, merchants and content contributors.

Please read these Terms carefully before using the website.

If you do not agree to all of these terms, you are not authorised to use the website or its services.

If these Terms are considered an offer, acceptance is expressly limited to these Terms.

1. ONLINE STORE TERMS

You represent that you are at least 18 years old under the laws of your country, or that you have given permission for minors under your responsibility to use this website.

You may not use our products for any illegal or unauthorised purpose, and you must not violate any applicable laws.

You must not transmit viruses, worms or any malicious code.

Any breach of these terms will result in the immediate termination of services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

Your content (excluding payment information) may be transferred unencrypted across various networks.

Payment information is always encrypted.

Any reproduction, copying, resale or unauthorised exploitation of the service is prohibited without our written permission.

Section headings are provided for convenience only and have no legal effect.

3. ACCURACY OF INFORMATION

We are not responsible if information provided on the website is inaccurate, incomplete or outdated.

All information is provided for general informational purposes only, and any reliance on such information is at your own risk.

Historical information may appear on the website and may not be current.

4. MODIFICATIONS TO SERVICES AND PRICES

Prices may be changed without prior notice.

We reserve the right to modify or discontinue the service at any time.

We are not responsible for any consequences resulting from such changes.

CONTRACT

The display of products on the website does not constitute a legally binding offer.

By clicking "Buy", you make an offer to purchase.

An order confirmation email does not constitute acceptance of that offer.

WARRANTY

Your statutory consumer warranty rights apply.

5. PRODUCTS OR SERVICES

Certain products are available exclusively online and in limited quantities.

All products are shipped directly from our warehouse in the United States via UPS.

6. BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse orders.

You must provide accurate, complete and up-to-date information.

Please refer to our Return Policy for further information.

7. OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control and for which we provide no guarantees or warranties.

8. THIRD-PARTY LINKS

We are not responsible for third-party websites or external services.

9. COMMENTS AND FEEDBACK

By submitting comments or feedback, you grant us the right to use, reproduce, modify and distribute such content freely.

You are responsible for ensuring that your content is lawful and does not infringe the rights of others.

10. PERSONAL DATA

The processing of personal data is carried out in accordance with our Privacy Policy.

11. ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies or omissions and to cancel orders where necessary.

12. PROHIBITED USES

Any illegal, misleading, fraudulent or harmful use of the website is prohibited.

13. LIABILITY

The service is provided on an "as is" and "as available" basis.

To the extent permitted by law, we are not liable for direct or indirect damages arising from the use of the website or our services.

14. INDEMNIFICATION

You agree to indemnify and hold Susan Charleston harmless from any claims, damages, liabilities, costs or expenses arising from your breach of these Terms.

15. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. TERMINATION

These Terms remain effective until terminated by either you or us.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Susan Charleston and supersede any prior agreements or communications relating to the use of the website and services.

18. CHANGES TO THESE TERMS

We reserve the right to update, change or replace these Terms at any time.

Any changes will be posted on this page. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

19. CONTACT

📧 Email: info@susan-charleston.com
🌐 Website: susan-charleston.com

COMPANY INFORMATION

Susan Charleston is operated by Never Sleep LLC, a company registered in the United States.

EIN: 98-1969119

Address:
30 N Gould St Ste 60363
Sheridan, WY 82801
United States

Customer Service:
info@susan-charleston.com